Cancellation Policy
In order to receive a refund of registration fees minus a 10% processing fee, cancellation must be received in writing and acknowledged by the event management by May 1. There will be no refunds issued for any cancellations received after May 1 as the associations must guarantee and pay for all event related costs at that point.
If an event is completely cancelled due to unforeseen issues, the association will refund the registration fee.
If an event is held as scheduled and an attendee does not attend, there will be no refund nor future event credit provided.
Program Changes
The
association retains the right to amend the program content and speakers
as necessary. The association will make every attempt to keep the
schedule changes to a minimum and will notify registrants of any major
(ie, date, location changes) within one week of the change. In the
event of changes or cancellation, the association is not responsible for
incidental costs incurred by registrants. We recommend purchasing
travel insurance to mitigate any losses.
Consent for Use of Photographic Images
Registration and attendance at, or participation in an event, constitutes an agreement by the registrant to permit association management's
use and distribution (both now and in the future) of the registrant's image or voice in photographs, videos, and other electronic reproductions.
Audit of Attendees
The association contracts directly with hotels to provide the meeting space and sleeping room accommodations for our attendees at events. In order to negotiate
group room rates, the association must guarantee a certain number of room reservations. To ensure that the association is receiving credit for all room reservations picked up by event registrants, the group provides a list of attendee names to the hotel
to compare with the hotel's guest registry. Registrants of events agree to have their name and company released to the hotel to facilitate this review and for the hotel to release their name and company to the association to ensure proper credit is provided
for all guests within the association block. No other personal information will be provided to the hotel.
Accommodations
The association is committed to providing reasonable accommodations to individuals with disabilities so they may fully participate. Please call the association
at 859-356-1575 at least two weeks prior to the event to make arrangements. Please call the hotel and/or event facility to inquire about special parking and room requirements.
If you or your guest(s) have a food allergy or sensitivity, be sure to indicate it on the registration form so that special meal arrangements can be made if necessary.
